Gotlas Privacy Policy

Last updated: February 22, 2026

This Policy explains how Gotlas collects, uses, shares, and protects personal data across its B2B/B2C services and partner/admin dashboard operations.

1. Data controller

Gotlas acts as data controller for data related to account management, platform operations, and business relationship management.

For any data protection question, you may contact the support team through official platform channels.

2. Data we collect

We collect identification and contact data, account details, organization information, published content, booking data, and support history.

We also collect technical and security data (login logs, IP, device, language, risk signals) required for authentication, fraud prevention, and service performance.

3. Purposes and legal basis

Data is processed to provide services, perform contracts, manage bookings, payments, notifications, support, compliance, and operational security.

Depending on context, legal basis may include contract performance, legitimate interest, legal obligation, or consent where required.

4. Data sharing

Data may be shared with processors (hosting, email, payment, security, analytics) strictly necessary to deliver the service.

We may disclose data to competent authorities where legally required or where necessary to protect our legitimate rights.

5. International transfers

When data is transferred outside the country of origin, Gotlas applies appropriate safeguards (contractual clauses, security controls, and access restrictions).

Transfers are limited to what is necessary for secure and continuous service operation.

6. Retention periods

Data is retained for as long as needed for the purposes described, then archived or deleted based on legal and contractual requirements.

Security, billing, and transaction records may be retained longer where required by regulation.

7. Your rights

You may request access, rectification, deletion, restriction, objection, or portability of your data, subject to legal limits.

Requests can be submitted via support. Identity verification may be required before processing certain requests.

8. Data security

Gotlas applies appropriate technical and organizational measures, including access control, encryption in transit, logging, monitoring, and incident response.

In case of a security incident affecting your data, we notify relevant parties as required by applicable obligations.

9. Cookies and similar technologies

The platform uses cookies essential for operation (session, security, language preferences) and, where applicable, usage measurement tools.

You may manage certain settings through browser controls or available consent mechanisms.

10. Policy updates

This Policy may be updated to reflect service changes, legal requirements, or security practices.

The current version is the one published on this page, with its corresponding update date.